The TechMarkit team prides itself in ensuring you, our customer, gets not only the best possible price available, but also great service.
Buying a Pre-Owned device from TechMarkit
We endeavour to ensure that our products are affordable and of the highest quality. Every Pre-Owned device is thoroughly tested to ensure that each component is working perfectly and certified as being suitable for resale. It will also carry a TechMarkit Warranty for 6 (six) months so that you can rest assured that you are getting value for your money.
All new and Pre-Owned products come with a seven (7) day ‘peace-of-mind guarantee’, which means that if your product does not fit the purpose for which it was intended, you can return it for a full refund.
There is a 6-month Warranty relating to hardware components, the pre-loaded operating system and faults.
Where Pre-Owned goods are purchased, you warrant that you have made the purchase in agreement with the condition as outlined in the Grading description in the Condition Guide. If you purchase a brand-new item on this website, you will receive the relevant manufacturer’s warranty.
The TechMarkit website purchasing system has comprehensive payment security, so you can be assured that your sensitive buying details (eg credit card number and CVV) are not retained by us, nor remain on the website after you make a purchase. When purchasing with your credit/debit card, you will be directed to your bank’s own secure payment portal.
Compliance with the Consumer Protection Act (CPA)
We adhere to the CPA, which has the following provisions:
a) The purchaser has the right to quality goods.
b) The product should be in good working order and suited to the purpose for which it is normally intended.
c) The purchaser may cancel within seven (7) days after the date of the receipt of the goods (Section 44 of the CPA).
d) The automatic six months’ Warranty relates to the product complying with point (b) above and with the exclusions noted under “Product Warranty” above.
e) Customers cannot be forced to purchase a more expensive brand/model should complications arise in the six-month Warranty period.
Compliance with the Protection of Personal Information Act (PoPIA)
TechMarkit complies with PoPIA to safeguard your information. See our Privacy Statement for more details.
Compliance with the Electronic Communications and Transactions (ECT) Act 25 of 2002
TechMarkit complies with the above Act by ensuring that
(a) the price of the product or service is shown clearly on the website;
(b) the name, contact details, and a brief description of the business are provided;
(c) a purchasing customer has the right to withdraw from an electronic transaction before its completion.
(d) a purchasing customer may cancel certain types of transactions concluded electronically without incurring any penalty;
(e) we will not send you unsolicited spam;
(f) we have sufficiently secure payment systems on our website.
Your personally identifiable information is kept confidential. Only authorised employees, agents and contractors (who have signed Non-Disclosure Agreements to keep information secure and private) may have access to this information. All emails and newsletters from TechMarkit allow you to opt out of further mailings if you so wish.